Terms and conditions
Welcome to our store MODERNO. By using this site or completing any purchase through it, you agree to be bound by the terms and conditions described below. Please read these terms carefully before using the site or ordering any of our products.
1. Introducing the store
The term refers to “ the store” Or “Moderno” Or “MODERNO” To the online store that offers perfume products, incense, oud oil, and other aromatic products.
It means: “ client” Or “ user” Everyone who visits the site, creates an account, orders or buys any product through the store.
2. Use of the website
The store has the right to update or modify the content of the site, products, prices or services at any time without prior notice.
The User undertakes to use the site only for legitimate purposes, and not to use it in a way that may lead to damage to the site, disrupt its services or affect the experience of other users.
It is also forbidden to use the site for any illegal or fraudulent activity or attempt unauthorized access to the store's systems.
3. Products and information
At MODERNO, we strive to display accurate and clear information about all products, including photos, descriptions and prices.
However, minor differences in the colors or appearance of the products may occur as a result of different settings of the monitors and devices used.
Also, the persistence of the fragrance or the degree of its spread may vary from person to person depending on the nature of the skin, temperature, method of Use, and other factors.
4. Prices
All prices displayed on the website are in Saudi riyals, unless otherwise indicated.
The store reserves the right to modify the prices of products or offers at any time.
The final price of the order is calculated according to the price displayed in the store at the time of completion of the purchase.
5. Orders and payment
Upon completion of the order, the customer acknowledges that all the data entered by him are correct and complete.
The store reserves the right to refuse or cancel any order in cases that warrant it, including an obvious error in the price or product data, suspicion of fraudulent activity, or unavailability of the product.
The order is considered definitively completed only after the payment and order are confirmed by the store.
6. Shipping & delivery
Orders are processed and shipped to the address provided by the customer during the purchase process.
The delivery time may vary depending on the city, shipping company, operating conditions or seasons and offers.
The store is not responsible for any delays caused by circumstances beyond its control, such as delays of shipping companies, weather conditions or incorrect addresses.
It is the customer's responsibility to make sure that the delivery data and address are correct before confirming the order.
7. Customer responsibility
The customer is responsible for maintaining his account data, including username and password, if there is an account on the site.
The customer is also responsible for the correctness of the contact and address data provided by him upon completion of the order.
8. Intellectual property
All contents of the site, including text, images, logos, designs, trademark and visual content, are the property of MODERNO or its licensors, and may not be copied, reused, published or commercially exploited without prior consent.
9. Modification of terms and conditions
MODERNO has the right to amend or update these terms and conditions from time to time in accordance with the evolution of the services or regulatory requirements.
The amendments take effect as soon as they are posted on this page, and the continued use of the site after the amendments are posted is considered approval of them.
10. Contact us
In case of any inquiry, complaint or request for help, you can contact the customer service team through the official contact details shown on the site.