Privacy Policy

In MODERNO We attach great importance to the privacy of our customers, and we are committed to maintaining the confidentiality of information collected through the store and using it in a responsible and secure manner.

This Privacy Policy describes how we collect, use and protect information when you use our site or make a purchase through it.

1. Information we collect

We may collect certain information provided by the customer when:

  • Create an account in the store.
  • Complete a purchase.
  • Enter shipping and delivery data.
  • Communicate with customer service.
  • Subscribe to flyers or marketing offers, if any.
  • Use the site and browse products.

Such information may include:

  • The name.
  • Phone number.
  • E-mail address.
  • Delivery address.
  • Order and purchase data.
  • Information necessary for processing payments.
  • Any other information provided by the client voluntarily during communication with us.

2. Use of information

We use the collected information for the following purposes:

  • Processing and execution of orders.
  • Delivery of products to the customer.
  • Communicate about orders and shipping.
  • Respond to inquiries and customer service.
  • Improve the user experience in the store.
  • Improvement of products and services.
  • Processing of payments and verification of operations.
  • Sending offers and marketing updates, when the client agrees to receive them.

3. Payment data protection

We do not ask the customer to share his bank card data via e-mail or unsecured means of communication.

Payments may be processed through authorized electronic payment service providers, and payments are subject to the privacy and security policies of the payment service provider used.

4. Information sharing

We do not sell or rent personal information to customers.

Some necessary data may be shared with trusted parties when needed to provide the service, such as:

  • Shipping and delivery companies to fulfill orders.
  • Electronic payment service providers for processing payments.
  • Providers of technical and operational services necessary for the management of the store.

Data sharing is to the extent necessary for the provision of the service or the execution of the request.

5. Cookies Cookies

Our website may use cookies Cookies To improve the user experience, remember some settings, analyze the use of the site, improve the performance of the store.

The user can control cookies through his browser settings, knowing that disabling some cookies may affect some functions of the site.

6. Information security

We take appropriate technical and organizational measures to help protect customer data from unauthorized access, unauthorized use, modification or disclosure.

However, no electronic transmission or storage of data can be guaranteed to be 100% secure.

7. Data retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legal and regulatory requirements.

8. Customer rights

The customer can contact us to inquire about the data related to him or request to update or correct his data, in accordance with the applicable laws and regulations.

9. Updating the Privacy Policy

We may update our Privacy Policy from time to time to reflect any changes to our services, practices, or regulatory requirements.

Any updates will be posted on this page.

10. Communication

For any inquiries related to privacy or data protection, MODERNO can be contacted through the official communication channels described on the site.